WhatsApp Service
We are pleased to offer our WhatsApp services, designed to enhance communication and provide faster, more convenient support to citizens.
Use Case
- Instant Support: Reach us on WhatsApp for quick resolutions of user queries.
- Real-Time Updates: Stay informed with important information, alerts, and notifications delivered directly to users' WhatsApp.
- Seamless Interaction: Share feedback, request information, or schedule services with just a message.
WhatsApp Type Services
Utility
Used for transactional messages to keep your user in the loop with essential service information, updates, status, launches, payment information, important alerts, etc.
Service
Facilitate user-initiated conversations to efficiently address customer queries and support requests.
Prerequisites for WhatsApp Service Registration
- Account is mandatory on services.mgov.gov.in.
- Facebook Business Manager Account for Business ID creation.
- Dedicated Mobile Number (must be available for calling but not linked to any existing WhatsApp account).
Need Assistance?
For any further assistance, please contact us at
Email: msdp(at)cdac(dot)in